FAQ "Frequently Asked Questions"

FAQ

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An appointment can be made through TOMOHIROKAI CLINIC homepage and TeCOT.
Please write down the phone number we can reach on the day of your appointment on the application form and medical questionnaire.
Online Booking⇒ https://covid19.select-type.com/rsv/?id=CKqsONfnW2k&w_flg=1
TeCOT⇒  https://www.tecot.go.jp/

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Please bring your passport (we do not accept copy of passport), credit card, medical questionnaire・consent form.
medical questionnaire・consent form⇒ https://kanku.tomohirokai.or.jp/image/Consent-form_Interview-sheet.pdf

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Clinic hours are from 12:00 to 21:00. (reception closes at 20:30)
PCR test certificate :To receive COVID-19 certificate on day of taking the test,please book an appointment and arrive to the clinic by 18:00.If you get tested after 18:00, certificate will be issued on next day after 12:30.
Antigen test certificate:To receive COVID-19 certificate on day of taking the test, please book an appointment and arrive to the clinic by 19:30. If you get tested after 19:30 certificate will be issued on next day after 12:30.
※If retaking test is necessary for any reason, certificate issuance may delay until the next day.

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No. We only accept credit card due to sanitary reasons.

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PCR test result will be issued 3hrs at the earliest. Antigen test result will be issued 1hr and 30min at the earliest.However, it may take longer depending on situations. To check your examination status, scan the QR code handed to you at the main reception. When the label changes to "Certificate is ready to be issued", please arrive at the main reception to receive your certificate.

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We will contact the phone number written on the medical questionnaire form and notify you immediately. Our clinic will then contact the health center so please follow the intstruction given by the health center.

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Yes. Please have the letter of power of attorney printed and filled in. When certificate is issued, please bring the required document and a passport of examinee to the main reception.
Letter of Power of the Attourney⇒ https://kanku.tomohirokai.or.jp/image/power-of-attorney.pdf

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Our clinic can only issue paper form to those who booked an appointment through phone call or hp. If you booked an appointment through TeCOT, we will be able to email you degital formed certificate.

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Saliva Sample: Not enough saliva, drank・ate・smoked・brushed teeth wihin 30 min prior to taking the test.
Nasopharyngeal test: Used eye drop or nasal spray on the day of taking the test.

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No. Our clinic only takes patients with no symptoms.

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Depending on your flight destination, requirments vary. Please refer to the embassy website for accurate information.
Please note that our clinic will not be responsible of test types patients take.

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Travel requirement for each countries can be found on the websites of the Ministry of Foreign Affairs, Embassies, and Consulates of each country.

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Search by "prefecture: Osaka, city: Sennnan-gun" in the medical institution search criteria.※Not Izumisano City.
Please contact the TeCOT call center for further information.
TeCOT call center ⇒ Navi Dial:0570-039656 (IP Phone: 03-6830-8027)

Phone Appointment
072-456-6243
Reception hours 12:00~21:00